Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money. The outcome of each game is based on chance, and there are no strategies that can guarantee winnings. Always treat gambling as a paid leisure activity, similar to going to a movie or a concert. Set a budget you can afford to lose and stick to it.

Age Verification

You must be 18 years of age or older, or meet the legal age for gambling in your Australian state or territory, to access any gambling services. We take age verification seriously and may request official identification to confirm your age before allowing deposits or play. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Consider whether any of the following apply to you:

• Chasing losses – continuing to gamble to win back money you have lost.
• Hiding gambling activity from family, friends, or colleagues.
• Spending more time or money on gambling than you planned.
• Borrowing money or selling possessions to fund gambling.
• Neglecting work, studies, or relationships because of gambling.
• Feeling anxious, guilty, or irritable when trying to cut down or stop.
• Lying about how much you gamble or how often.
• Gambling to escape from stress, anxiety, or depression.

If you recognise several of these signs in yourself or someone close to you, it is important to seek support.

Self-Help Tools

We encourage all players to use the following responsible gambling tools available on this site:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month.
• Loss Limits: Define the maximum amount you are willing to lose over a set period.
• Reality Checks: Receive pop-up reminders at regular intervals showing how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently block access to your account for a chosen period, from 24 hours to indefinite.

These tools are available in your account settings. If you need assistance activating them, please contact customer support.

Support Organizations

If you or someone you know is experiencing problems with gambling, free and confidential help is available. Contact one of the following organisations based on your location:

• Australia: Gambling Help Online – www.gamblinghelponline.org.au | 1800 858 858
• United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other countries: Please contact your national responsible gambling authority or local counselling service for the most relevant support.

Seek Help Today

If you think you have a problem with gambling, do not wait. Reach out to a support organisation, talk to a trusted friend or family member, and use the self-exclusion tools available. You are not alone, and help is available. Taking the first step is a sign of strength.